Frequently asked questions

Everything you need to know about CPDKeep and AHPRA CPD tracking.

General

What is CPD and why do I need to track it?

Continuing Professional Development (CPD) is mandatory for all AHPRA-registered health professionals in Australia. You must complete a minimum number of CPD hours each cycle to maintain your registration. CPDKeep makes tracking these hours simple and easier to review.

Which professions does CPDKeep support?

CPDKeep supports Medical Practitioners, Nurses, Midwives, Aboriginal and Torres Strait Islander Health Practitioners, Chinese Medicine Practitioners, Paramedics, Pharmacists, Dental Practitioners, Psychologists, Physiotherapists, Occupational Therapists, Osteopaths, Podiatrists, Optometrists, Medical Radiation Practitioners, and Chiropractors. Each profession has source-linked CPD requirement data in the registry.

Is my data secure?

CPDKeep uses managed cloud providers, account access controls, and private-by-default product flows for CPD records and evidence. For a plain-language summary of our privacy and security posture, see our Trust page.

Can I use CPDKeep on my phone?

Absolutely. CPDKeep is designed mobile-first. Log activities, check your progress, and generate reports from any device — phone, tablet, or desktop.

How do I get started?

Sign up for free, select your profession, and your CPD requirements are set up automatically. Start logging activities right away — no credit card required.

Audits & Reports

What happens if I get audited by AHPRA?

CPDKeep generates PDF reports that show your CPD hours broken down by category, with an evidence appendix for uploaded files. You can export these where your plan includes reports, then review them against your own registration obligations before submitting anything.

What CPD categories does CPDKeep support?

CPDKeep supports all AHPRA-recognised CPD categories: formal learning, informal learning, peer review/clinical audit, research, teaching/mentoring, and quality improvement. Each activity you log can be categorised accordingly.

Can I attach evidence to my CPD activities?

Yes. Free includes 10 evidence documents and permits replacement at the limit. Individual and Team include unlimited evidence storage. Report access is part of Individual and Team.

How do PDF reports work?

Individual and Team can generate PDF reports showing CPD totals, activities, and an appendix of evidence that is currently accessible. Archived Free overflow is excluded.

Pricing

How is Free different from Individual?

Free includes unlimited manual CPD activity logging and core tracking, 10 evidence documents, and one included autofill. Individual is A$5 monthly or A$50 yearly and adds all current individual paid capabilities: reports, unlimited evidence storage, reminders, fair-use autofill and forwarding, review drafts, gap analysis, requirement notices, PDP and registration tracking, and priority support routing.

Is CPDKeep really free?

Free has no trial clock and needs no credit card. It includes unlimited manual activity logging and core tracking, one autofill, and 10 evidence documents. Published plan limits and these service terms apply.

What happens to evidence when I downgrade?

Paid features end with the billing period and activities remain visible. If you have more than 10 documents, one 90-day grace keeps every existing file previewable and downloadable while you choose 10. Without a valid selection, CPDKeep keeps 10 attached to the most recent activities. Overflow metadata remains visible, files are archived rather than deleted, and upgrading restores access without re-uploading.

What's included in the Team plan?

Team is A$10 per seat monthly or A$99 per seat yearly (A$8.25/month equivalent), saving A$21 or 17.5% per seat with annual billing. It includes everything in Individual for each member, plus central billing and seats, onboarding, readiness oversight, staff reminder workflows, organisation exports, former-staff continuity and privacy-safe summary administration.

How do deadline reminders work?

When you set profession and cycle dates, CPDKeep calculates the tracked deadline. Individual and Team include reminder emails with progress against the recorded target.

Can I cancel my subscription anytime?

Yes. Individual or Team access continues through the paid period. Activities remain visible after downgrade. The documented evidence grace and archive rules apply, and CPDKeep does not automatically delete overflow evidence.

Still have questions?

Start tracking your CPD for free, or check out our features and pricing.